Library Customer Support – Tīheru Kiritaki
Te Aka Mauri Rotorua Library CLOSES 18th April

Position Description

We are in search of a friendly, high performing and enthusiastic customer service superstar to join our industrious Library Team at Te Aka Mauri. You will be passionate about supporting reading, our local community, library information and digital literacy skills

Duties include assisting with public enquiries, reader advisory, shelving duties, digital inclusion support and book selecting as well as supporting Out Reach services. Attention to detail and accuracy are essential, along with digital confidence and an ability to be patient and helpful with difficult enquiries and situations. This role is physically demanding as lifting and standing for lengthy periods is involved therefore, a good level of physical fitness is required. Te Aka Mauri/Library operate over seven days consequently this role will be required to work weekends.

Te Kaunihera o nga Roto o Rotorua (Rotorua Lakes Council) is committed to working in partnership with Te Arawa, our local iwi.  We aspire to being a bicultural organisation and we value staff who speak te reo Maori, have an appreciation of Maori values, and a working knowledge of tikanga Maori.

If you have a passion for library service, our community and a genuine interest and empathy in helping people of all ages and abilities then you just might be the person we are looking for.

Think you're up for the challenge? Check out the details at  and send us your application now!